Frequently Asked Questions
What is the booking process?
Booking Process: 1. Browse Our Website: Take some time to explore our website and discover our range of photo booth and audio guestbook options. Once you’ve found the perfect fit for your event, submit an inquiry to let us know if you’re interested in a custom package or prefer one of our classic options. 2. Tailored Proposal or Package Confirmation: If you’ve chosen a custom package, we’ll send you a personalized proposal with all the details and pricing to ensure it aligns with your vision. For classic packages, we’ll confirm your choices and proceed with securing your booking. 3. Secure Your Date: To officially reserve your spot, a non-refundable deposit of $50 is required. We only accept deposits via Venmo, Zelle, Google Pay, or Apple Pay. Once the deposit is received, we’ll send you a confirmation email, along with a California law-abiding contract/agreement for you to review and sign. Afterward, we’ll discuss additional event details with you to ensure everything is planned according to your preferences, securing your event date. 4. Payment and Finalization: After securing your booking, we’ll send you a secure payment link via email or text for the remainder of the payment. We accept all major credit and debit cards, along with PayPal, Klarna for afterpay options, Venmo, and Zelle for full payment. The full payment is due on or before the day of the event. 5. Event Day Coordination: On the day of your event, our team will handle the setup, operation, and breakdown. We’ll take care of everything, so you and your guests can relax and enjoy the celebration!
How does the payment process work?
Deposit:
To secure your spot, a non-refundable deposit of $50 is required. Deposits can be made via Venmo, Zelle, Google pay, or Apple Pay to our business cell phone at (209) 496-3848.
Final Payment:
The remaining balance is due on or before the day of the event.
What payment methods do you accept?
We accept the following payment methods:
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All major credit and debit cards
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PayPal
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Klarna (for afterpay options)
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Venmo
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Zelle
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Google Pay
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Apple Pay
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Cash (In person)
For deposits, we accept Venmo, Zelle, Google Pay, and Apple Pay. The remaining balance can be paid via a secure payment link that we send through email or text, or through the same method used to pay the deposit.
As a small business, our preferred methods of payment are cash, Zelle, Apply/Google Pay, and Venmo, as these options allow us to keep all of the payment without the deductions from website processing fees. We appreciate your understanding and support!
Which cities do you cover?
We are located in Modesto, CA, and proudly serve surrounding cities. We offer free delivery to cities within a 30-mile radius. For locations outside of this area, an additional travel fee will apply. Please feel free to reach out for more details!
Will there be an attendant present
for the phone booth or photo booth?
For the phone booth, we don’t offer an attendant because it’s designed to be very user-friendly and doesn’t require someone to be there to make any adjustments.
For the photo booth, we offer a drop-off option, where we simply deliver the booth, and it’s typically unattended for digital-only and limited print packages. However, if you’ve chosen a package with unlimited prints, we do require having an attendant present, as they will need to change the film in the printer to ensure everything runs smoothly.
Are you insured?
Yes! We are insured and can provide proof of insurance to venues that require one.
How much time do you need for setup, and is that part of my rental time?
We typically arrive at least an hour and a half before your rental time starts to ensure everything is set up and ready to go without impacting your rental period. If you have any key activities planned that might conflict with our set-up time, please let us know in advance so we can plan accordingly. If you're unsure, don't hesitate to reach out—we’re happy to assist!
We will need to get there about 3 hours earlier if you've rented both the photo booth and the phone booth with us!
What are the minimum and maximum number of hours you provide service for?
We offer photo booth services starting at 2 hours, with complete flexibility to accommodate the duration you need for your event.
For the phone booth, we are also flexible with timing, but the price listed is for a full day of service.